Welcome to TIVA, a brand owned and operated by Purepetals Personal Care Private Limited (“Company,” “we,” “us,” or “our”). By accessing or using our website and services, you agree to be bound by these Terms of Use. Please read them carefully before using our website.

1. Acceptance of Terms

By using our website and purchasing our products, you agree to comply with these Terms of Use. If you do not agree, please do not use our website.

2. Eligibility

• You must be at least 18 years old or have parental/guardian consent to use this website.
• You agree to provide accurate, current, and complete information while using our services.

3. Use of Website

• You may use our website only for lawful purposes.
• You must not misuse, disrupt, or interfere with the security of our website.
• Unauthorized use, reproduction, or modification of any content is strictly prohibited.

4. Product Information and Availability

• We strive to ensure that all product descriptions, prices, and availability details are accurate. However, errors may occur, and we reserve the right to correct them without prior notice.
• We do not guarantee that all products will always be available.

5. Pricing and Payments

• All prices listed on our website are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.
• We reserve the right to change prices without prior notice.
• Payments must be made using our authorized payment gateways.

6. Intellectual Property Rights

• All content on this website, including logos, images, text, and graphics, is owned by or licensed to Purepetals Personal Care Private Limited and is protected under intellectual property laws.
• You may not use any content from our website for commercial purposes without our express written consent.

7. User Accounts and Security

• If you create an account, you are responsible for maintaining its confidentiality.
• We are not liable for any unauthorized access or activity on your account.

8. Limitation of Liability

• We are not responsible for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.
• Our liability is limited to the maximum extent permitted by applicable law.

9. Third-Party Links

• Our website may contain links to third-party websites for your convenience. We do not endorse or take responsibility for their content or practices.

10. Termination

• We reserve the right to terminate or suspend your access to our website for any violation of these Terms of Use without prior notice.

11. Governing Law

• These Terms of Use shall be governed by and construed in accordance with the laws of India.
• Any disputes shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka, India.

12. Changes to Terms of Use

• We reserve the right to modify these Terms of Use at any time. Changes will be updated on this page with an effective date.

13. Contact Us

For any questions regarding these Terms of Use, please contact us:

Purepetals Personal Care Private Limited
Site No 4, Khata No 216/124/4-135/4, Varthur Main Road, Varthur, Bengaluru, Karnataka 560087
Email: care@thetiva.com
Phone: +91 80500 74060